still doesn't reach everyone.
Small cities usually run alerts, 311, recreation, agendas, records, the website and payments on seven different products. Staff type the same news again and again, many residents never see it, and the story gets told somewhere else first.
Alerts, 311, recreation, agendas, records, the website and payments each come with their own contract, login, training and invoice. The budget pays seven times for tools that rarely share a resident.
How Bloomz answers this →Most alert lists are opt-in, so the boil-water notice reaches the households that signed up. Everyone else hears it from a neighbor.
How Bloomz answers this →The emergency text might go out in Spanish. The app, the forms and the meeting notice behind it stay in English, and residents who read another language are left to guess.
How Bloomz answers this →While a notice works its way through the website, the mailing list and the alert tool one at a time, a neighborhood group can post its own version first. Residents take their questions there instead of to city hall.
How Bloomz answers this →A single meeting notice gets re-typed into the website, the calendar, the mailing list, social media and the alert tool. The one that gets missed is the one a resident checks.
How Bloomz answers this →Trash day, permit requirements, where to pay a bill. A small front office answers the same calls every day, and every one of those answers is already written down somewhere on the website.
How Bloomz answers this →The federal ADA Title II rule requires city websites and apps to meet WCAG 2.1 AA: by April 2027 for cities of 50,000 or more, and by April 2028 for smaller ones. For many small cities that means a rebuild nobody budgeted for.
How Bloomz answers this →Meter data sits in a file until the bill goes out. A slow leak can run for weeks while the resident and the city both look elsewhere. Utility Insights, an add-on module, puts the numbers in front of both.
How Bloomz answers this →Follow a resident through one day in the city.
Every moment below runs on Bloomz. Tap a stop to open its Fort Meade screen and see what staff and residents see.
Boil-water notice
The clerk's office writes one notice, picks the Northeast Neighborhood and sends to app, SMS, email and voice at once. Each resident reads it in the language they chose.
Write the notice, or let BLISS AI draft it. Staff review before anything sends.
Alert tools stop at the notice. 311 apps stop at the report. Recreation software stops at registration. Bloomz carries the whole day, on one record.
Built for small cities, with a launch partner
Fort Meade is the first city on Bloomz for Cities. Its branded app is in the app stores and its household register went through the import described below.
Everything a city runs on, in one place.
The tools residents and staff juggle today become one platform. Every capability lives in one of five layers, all on one AI foundation and translated into 250+ languages.
How Bloomz for Cities fits together
A closer look at each layer: what is in it, and a preview of how it works.
Reach & Alerts
One send reaches residents on app, SMS, email and voice, in their language, in the neighborhoods that are affected.
- Four channels, neighborhood targeting, weather alerts from the NWS.
- National Weather Service alerts can go out automatically, translated.
- Boundaries, households placed from the address, alerts by neighborhood.
Resident Engagement & Community
A branded city app residents can open without logging in, plus groups, newsletters, rewards and neighbors helping neighbors.
- Your city's own app; residents can use it without logging in.
- Neighborhood groups, newsletters, calendars, forms & e-signatures.
- Points for civic participation, redeemed at local businesses.
- Standings between neighborhoods, scored per 100 residents.
- Residents ask, approved volunteers help, points follow.
City Operations
The work that has a deadline: meetings, records requests, 311 reports, recreation and the household register.
- Agenda packets, calendar entries and translated notices.
- Requests tracked on a business-day clock, assigned by department.
- A pin, a category and a description, triaged by staff.
- Programs, waitlists, rosters and facility requests.
- Your register becomes households, placed in neighborhoods.
- Utility InsightsAdd-onMeter alerts, bills and a monthly report, priced by meters monitored.
- Groups for departments and for neighborhoods.
Payments & Revenue
Collect dues faster with automated billing. Bills land in the app residents already use, with reminders before and after the due date, card or bank payment, and autopay.
Residents pay a card or ACH convenience fee unless the city absorbs it. The city's billing bureau stays the system of record.
- Staff bill a resident directly and the resident pays in the city app.
- Tied to a service address, with statement PDFs.
- Billed by staff, paid in the app.
- Charged through City Payments when a resident registers for a program.
Public Web Presence
The public face of the city, published from the same control panel, with an assistant that answers residents' questions.
- The city website, published from the same control panel as alerts.
- Smart Answers AI: answers from the city's own content, with citations.
Start with what you’re trying to fix.
The whole city app.
In their language.
Tap any tab or More, then switch languages below to watch every screen mirror in its own language, including Arabic flipped right-to-left.
What the first city is running on Bloomz.
City of Fort Meade, Florida chose one subscription over a stack of separate tools. This is what is in place today.
Residents download the City of Fort Meade app, not a shared directory app. The website, news, meetings, calendar and documents open without an account.
Fort Meade's utility and parcel register ran through the roster import: a preview first, one household per parcel, and residents placed in their neighborhoods.
Alerts, reports, agendas and fees are run from the same place, instead of one login per vendor.
Everyone on the team gets their own view.
One household import, live in about 30 days.
Bring the register you already keep. Bloomz runs a preview with your clerk, fixes the rows that need a look, places every household in its neighborhood and launches your branded app.
Live in about 30 days.
From your household import.
Fort Meade's own register went through this import, with the preview reviewed before anything was applied. Your implementation specialist runs the same steps with your clerk.
The Bloomz city guarantee.
Common questions
Bloomz for Cities is an all-in-one resident engagement platform for small cities: a branded city app, alerts on four channels, 311 reporting, agendas and minutes, public records, recreation, payments, rewards, a city website and an AI assistant, in one subscription and in 250+ languages.
Pricing is published as ranges per module on the Cities Pricing page, with no per-resident or per-message fees. A demo call turns the range into a quote for your city.
An add-on module for Bloomz for Cities, priced by the number of meters monitored. Residents see their own power and water use, bills and a monthly home report, and get alerts for leaks and stuck meters. Staff get a ranked at-risk list with cases. Read more on the Utility Insights page.
About 30 days from your household import. The branded app typically reaches the app stores in 30 to 45 days.
No. Alerts, meeting notices, documents and general information open in the city app without an account. Residents sign in for two-way features such as reporting, paying and rewards.
Bloomz translates the city app and every message into 250+ languages, with full right-to-left support, and residents can reply in their own language.