A public-records request, with a clock, a route, and a status a resident can actually check.

No inbox-and-spreadsheet tracking, and no calling the clerk's office to ask what happened to a request.

Residents submit a public-records request through a simple online intake form, no login required. Bloomz starts a business-day due clock the moment it's submitted, routes the request to the right department automatically, and falls back to an administrator when no specific department applies. The requester gets a private token to check status any time, with email updates as the request moves, so nobody has to call and ask what happened to it.