Fees come in through four doors and reconcile in none of them.
Permit fees at the counter, recreation money through a separate vendor, a utility portal residents forget the password for, and checks in a drawer. Month-end means stitching statements together by hand.
Each department collects fees its own way, so finance reconciles several vendor statements against several bank deposits.
Per-resident charges on top of a subscription are hard to budget when the population changes.
A resident who wants a statement for a service address calls the office and waits for a PDF to be sent.
A cancelled registration or a refund is fixed by hand, after the fact, in a spreadsheet.
Collect, record and reconcile in one place.
A resident pays on their own account. No household record has to exist first, so a permit applicant, a renter or a facility user can pay the same day.
A service account ties to a service address and can produce a statement PDF for any period. Residents pay the account's charges in the app.
Permit and license fees are collected through forms with a payment request, so the fee lives with the request instead of a separate cart.
Program registrations and facility rentals charge through the same billing engine and land on the same ledger.
Import the utility register. With payments on, each meter can become a utility service account linked to the primary contact.
Tell residents about a fee deadline or a counter closure on app, email, SMS and voice call, in their language.
Routine questions about fees, permits and statements are answered from your own pages, with a citation.
A day on the finance desk.
The applicant pays in the app. The fee is already attached to the permit request.
Generate the statement PDF for the service address and period. No mailing queue.
Registration charges from this morning sit on the same ledger as the permit.
Staff review utility service account charges and statements.
Card, ACH and offline payments all appear on one ledger, so there is one thing to tie to the deposit.
Priced into the subscription, not per resident.
Payments is part of the platform subscription. Card and ACH processing fees are passed through, and there is no per-resident fee layered on top. Every payment, whether card, ACH or recorded offline, lands on one ledger.
What finance teams ask first.
No. Your utility system stays the system of record for rates, meters and bills. Bloomz holds a service account per service address, lets residents pay charges in the app and produces statement PDFs.
Yes. A resident pays on their own account, so a permit applicant or a renter doesn't need anything set up first.
Bloomz charges the city, with no per-resident fee. Card and ACH processing fees are passed through, and any fee a resident pays for a permit or a program is set by your city.
Also built for the people you work with.
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