Good volunteers and real needs rarely find each other.
A senior needs a lawn mowed, a food drive needs hands, and a coordinator is working from a group text.
Requests for help spread by word of mouth, so the same few volunteers get asked every time.
Who asked, who claimed and what is still open lives in a group text, so nobody can tell what has been done.
A resident asking for help wants to know who is showing up at the door.
Event sign-ups sit in a different tool from the city calendar.
Help requests and recognition.
A resident posts a request for help. Approved volunteers nearby claim it and mark it done. Points are paid through Civic Rewards once the requester confirms. Coordinators approve people and follow requests in a console.
Points the city awards for participation can be redeemed at local businesses, which gives helping a visible thank-you.
Public calendars and volunteer sign-up slots for events, with the newsletter to announce them.
After a storm, call for volunteers in the neighborhoods that need hands.
A day as a volunteer.
A neighbor asks for help with a lawn on Saturday. Volunteers nearby see it.
An approved volunteer takes the request, and it's no longer open to others.
The volunteer marks it done and the requester confirms. Points follow the requester's confirmation.
People who want to ask for or give help apply, and a coordinator approves them. A background check is a setting that is on by default.
Points the city awards can be redeemed at local businesses.
Helping is easier when the city gives it a home.
NeighborLift runs inside the app residents already use for alerts and reports, so there is nothing new to download. A coordinator approves volunteers before they can claim requests, and a background check is on by default, so the resident knows who is coming.
What volunteers and community groups ask first.
No. A city turns it on. It's a version 1 release: residents ask, approved volunteers claim, points are paid through Civic Rewards once the requester confirms, and coordinators have a console.
A dedicated coordinator role, in-app messaging, an impact report and recurring requests are coming soon. They are not part of today's version.
A coordinator approves both the residents who ask for help and the volunteers who claim requests. A background check is a setting that is on by default, and a city can change it.
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